Care for people’s wellbeing has always been at the core of our business. As part of this responsibility, we never compromise on our high standards for ethical behaviour and integrity. We require third parties to do the same and urge for concerns to be raised if behaviour or activities fail to comply with Demant’s standards.

  • whistleblower
    New business ethics compliance programme launched with the Demant Group Code of Conduct and Whistleblower scheme. The launch included online training of employees, special training sessions for internal champions, country managers and all other top managers as well as a global communication campaign.
  • working-from-home
    Increased focus on working from home in accordance with all necessary data privacy and IT security measures due to  coronavirus.

Together, our Code of Conduct, Third Party Compliance Code and Whistleblower scheme represent the framework of Demant’s global business ethics compliance program. Whereas the Code of Conduct outlines the behaviour we expect of us all, we refer to our Demant Group Third Party Compliance Code when dealing with third parties. Our business ethics compliance program also includes policies and principles on an array of compliance matters. 

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As a global business that engages suppliers all over the world, we are attentive to how we deal and interact with our suppliers. We require that the majority of our direct suppliers sign and comply with our Demant Group Third Party Compliance Code.

The code is part of our Compliance and business ethics programme. It lists criteria governing aspects of human and labour rights, including slavery prevention, health and safety measures, environmental issues, as well as anti-corruption. It helps our suppliers adhere to social and environmental standards and contributing towards the protection of human rights.


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Guided by quality policies, the Demant Group pay special attention to the quality assurance of our products and services. Delivering expected and required quality is vital to our purpose of creating life-changing differences through hearing health.

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The aim is to ensure that the Group complies with relevant regulations related to specific substances. In the restricted list, all relevant substances that are banned or restricted are listed. 

The restricted list is based on the following regulations:

• Restriction of Hazardous Substances (ROHS)
• Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) directive
• Toys directive

In relation to conflict minerals that are subject to the requirements of Dodd-Frank Section 1502 or Regulation (EU)2017/821, suppliers are requested to declare content.
On top of the mandatory requirements according to law, we have enforced extra specifications; for example, a ban on the use of all phthalates and natural rubber latex.