Demant was founded on high ethical standards. Through our Business Ethics Programme, we contribute to eliminate bribery and corruption. To us, business ethics are an undeniable part of conducting a sustainable business and fundamental for a global society to achieve sustainable development.

Business ethics
Our business ethics programme reflects our commitment to a high level of business ethics. It contains our Demant Group Code of Conduct, a global whistleblower system and a portfolio of global policies and guidance within business ethics.

  • businessethicsgovernance2021whistleblower

    Whistleblower Hotline
    48 cases reported through the Demant Group Whistleblower Hotline

  • businessethicsgovernance2021taxpolicy

    Tax Policy 
    Disclosed Demant Group Tax Policy

  • businessethicsgovernance2021dataethics

    Data Ethics policy
    New global Demant Group policy goes beyond compliance.
    Read more under Data Privacy

  • businessethicsgovernance2021voluntaryrecall

    Voluntary recall Voluntary Field 
    Corrective Action of nonimplanted Oticon Medical Neuro Zti EVO implants

The Demant Group Tax Policy ensures that we are tax compliant and that we abide by domestic and international tax legislation, while securing a competitive tax rate for the Demant Group. The policy applies globally. In correspondence with the Demant Group Code of Conduct, that reflects our commitment to a high level of business ethics, it is mandatory for management and all employees with in the Demant Group to comply with the Tax Policy.

In compliance with section 161, paragraph 19(2) and 22(2) of schedule 19 Finance Act 2016, Demant confirms that the Group Tax Policy meets requirements with regards to the UK tax strategy, UK taxation and dealing with HMRC. This Group Tax Policy applies to all UK sub-groups and qualifying UK companies which are not part of a UK sub-group within the Demant Group, and is published on behalf of the following Demant company brands:

UK Sub-groups
Hidden Hearing International Plc
WDH UK Limited

Other qualifying companies directly owned by overseas parents
Oticon Limited
Bernafon (UK) Limited
Hidden Hearing (N.I.) Limited
EPOS Audio UK Limited


As a global business that engages suppliers all over the world, we are attentive to how we deal and interact with our suppliers. Demant’s direct suppliers are mainly linked to manufacturing. To ensure compliance, we require that direct suppliers are signed under the Demant Third Party Compliance Code.
The code describes international standards and specific criteria which govern aspects of human and labour rights, including forced labour, child labour and young workers; freedom of association and non-discrimination; health and safety measures; environmental protection and privacy and ethics, including bribery and corruption.
Find more information in the Sustainability Report 2021.


It is part of Demant’s responsibility to ensure the safety and quality of our products. Hence, working with quality is vital for us to sustain the high standards and reliability of our products and to ensure the safety of our customers and users.

Please find relevant policies and processes of each of the Demant Group’s business areas in the Sustainability Report 2021. 

We ensure that the Group complies with relevant regulations related to specific substances. In the restricted list, all relevant substances that are banned or restricted are listed. 

The restricted list is based on the following regulations:

  • Restriction of Hazardous Substances (ROHS)
  • Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) directive
  • Toys directive

In relation to conflict minerals that are subject to the requirements of Dodd-Frank Section 1502 or Regulation (EU)2017/821, suppliers are requested to declare content.
On top of the mandatory requirements according to law, we have enforced extra specifications; for example, a ban on the use of all phthalates and natural rubber latex.